Privacy Policy

Last updated: 07/05/2026

Brisbane Implants, operated by Brisimps Pty Ltd ATF Brisimps Trust ("we", "us", "our"), respects your privacy. This policy explains what information we collect through this website, how we use it, and your rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Brisbane Implants
Legal Business Name: Brisimps Pty Ltd ATF Brisimps Trust
ACN: 664 633 381
ABN: 36 221 542 660

Clinic Address: 689 Sherwood Rd, Sherwood, Qld, 4075
Website: www.brisbaneimplants.com.au
Phone: +61 7 3379 9300
Email: [email protected]

What we collect

When you submit a form, request an appointment, or contact us through this site, we collect:

Name

Phone number

Email address

Any details you share about your dental concerns, implant treatment interests, or other treatment enquiries

Appointment preferences

When you visit the site, we also automatically collect:

IP address and approximate location

Device, browser, and operating system info

Pages visited and how you got here, including referral source and ads clicked

Cookie and pixel data, as outlined in the “Tracking, Cookies, and Meta Pixel” section below

Information about your dental health is sensitive information under the Privacy Act. We only collect it where it is reasonably necessary for us to respond to your enquiry, arrange an appointment, or provide care, and we treat it with extra care.

How we use your information

We use your information to:

Contact you about your enquiry or appointment

Respond to questions about our dental implant and related dental services

Provide and improve our dental services

Send you appointment reminders and follow-ups

Send marketing communications about our services, only if you have opted in. You can opt out at any time.

Measure the performance of our advertising and improve our website

Meet our legal and regulatory obligations

Tracking, Cookies, and Meta Pixel

This website uses cookies and tracking pixels, including the Meta/Facebook Pixel, Google Analytics, and similar tools, to understand how visitors use the site and to measure ad performance.

The Meta Pixel allows us to:

See which ads led you to our site

Build audiences for future ads

Measure conversions, such as form submissions, appointment enquiries, or booking requests

Data shared with Meta is hashed where possible and handled under Meta’s own privacy terms: https://www.facebook.com/privacy/policy

You can opt out of personalised advertising through your Meta ad preferences, your browser settings, or tools like https://www.youronlinechoices.com.au.

Who we share your information with

We do not sell your personal information.

We share it only with:

Service providers who help us run the business, including our CRM and marketing platform, email/SMS providers, website host, and advertising platforms such as Meta and Google. These providers are required to protect your information and only use it to deliver services to us.

Healthcare providers involved in your care, such as specialists we refer you to, with your consent where required.

Government or regulatory bodies where required by law.

Some of these providers may store data overseas, including in the United States. By submitting your information, you consent to this transfer. We take reasonable steps to make sure your information is handled in line with the Australian Privacy Principles.

How we store and protect your information

Your information is stored in secure, password-protected systems with reasonable technical and organisational safeguards.

We retain it only as long as needed for the purposes outlined above or as required by law. Dental records may have specific retention requirements under Australian health regulations.

Your rights

Under the Privacy Act, you can:

Access the personal information we hold about you

Correct anything that is inaccurate or out of date

Withdraw consent for marketing at any time by replying STOP to text messages, clicking unsubscribe in emails, or contacting us directly

Make a complaint if you believe we have mishandled your information

To exercise any of these rights, email us at [email protected].

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.

Children

This site is not directed at children under 16. If a parent or guardian is enquiring on behalf of a minor, we collect that information from the parent or guardian.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the updated date at the top.

Contact us

Questions or requests about your privacy?

Brisbane Implants
Operated by Brisimps Pty Ltd ATF Brisimps Trust

Clinic Address: 689 Sherwood Rd, Sherwood, Qld, 4075
Email: [email protected]
Phone: +61 7 3379 9300
Website: www.brisbaneimplants.com.au